Privacy Policy - YoBot®, Inc.

Effective Date: April 1, 2025

This Privacy Policy explains how YoBot®, Inc. ('we', 'our', or 'us') collects, uses, and protects your information when you visit our website (https://yobot.bot), use our chatbot services, or interact with any of our platforms.

1. Information We Collect

- Personal Information: Name, email, phone number, business details submitted via forms or chatbots.
- Usage Data: Browser type, device info, IP address, interaction data.
- Cookies & Tracking: We use cookies for analytics, chatbot behavior, and improving the user experience.

2. How We Use Your Information

- To respond to your inquiries or requests.
- To set up and maintain chatbot services.
- To improve and personalize your experience.
- For marketing communications (opt-in only).
- To comply with legal obligations.

3. Sharing of Data

- We do NOT sell your data.
- We may share it with service providers (CRM, analytics, email platforms) strictly to deliver YoBot® services.
- All third-party processors follow strict confidentiality and security obligations.

4. Your Rights

- You can request to access, update, or delete your data at any time by emailing support@yobot.bot.
- California residents have rights under the CCPA and CPRA.
- EU residents have rights under GDPR (access, deletion, data portability, and objection).

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. No system is 100% secure, but we take all appropriate steps to keep your information safe.

7. Cookies and Tracking Technologies

We use cookies and tracking tools (like Google Analytics) to understand user behavior and improve our site.
Users can manage or disable cookies via browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. International Visitors

If you are visiting from outside the U.S., including the European Union, your information may be transferred, stored, and processed in the United States. By using our services, you consent to this transfer.

10. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted with a new effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: support@yobot.bot